Bristol Biltong

TERMS & CONDITIONS

• At Bristol Biltong we aim to give you a superb online shopping experience. By submitting an order on our website you are agreeing to our Terms & Conditions. To place an order on our website you must be eighteen years of age and have completed our online registration process.
  
• We must receive payment of the full price for the goods that you order and any delivery fee if applicable, before your order can be accepted. Once payment has been received by us we will email you confirming that your order has been accepted. This email will list all the products that you have ordered, the price and delivery details.
  
• If you have ordered goods that are unavailable for any reason, we shall notify you and you will have the option to either wait until those goods are available again or accept a full refund.
  
• We are commited to offering you the very best service and produce and guarantee the quality of any products you may order from us. If for any reason you are dissatisfied with your order, you should contact us within 24 hours of receipt thereof. We will respond and try and resolve any issues to your satisfaction as soon as possible.
  
• Customers have the right to cancel their orders if they have not yet been processed and despatched.
  
• Please do not return any products without prior arrangement having been made with us. Refunds will be given at the discretion of Bristol Biltong.
  
• You are responsible for all the activity on your account with us and you should ensure that your username and password are known only to you.
  
• The goods are sold to you on the basis that you are a consumer therefore we will not be liable for any special losses that you might suffer using, distribution or reselling the goods as part of a business.
  
• We reserve the right to decline any order and suspend any account with us at our reasonable discretion. We shall not be liable for delays or failures to perform our obligations if that delay or failure arises from circumstances beyond our reasonable control.
  
• We reserve the right to change our Website, Policies, Terms and Conditions at any time but this shall not affect the Terms & Conditions prevailing at the time you made your purchase.
  
• The content of the www.bristolbiltong.co.uk website is protected by copyright, trademarks and other intellectual rights. You are only permitted to use this material for your personal use in placing orders through www.bristolbiltong.co.uk. You may not otherwise reproduce, copy, store in part or whole, modify, distribute or use for commercial purposes any of the content of www.bristolbiltong.co.uk